Commentary

♛Five strategies for distributors and aftersales leaders
𓃲In today's dynamic business environment, staying competitive requires a more dynamic approach to utilizing your organization's valuable resources. GenAlpha's Kris Harrington shares five strategies for distributors and aftersales leaders.
May 4, 2023
Customer shaking hands with sales person
Now it's a two-front war
ꦇIn January, it looked like the rate increases that occurred in 2022 would continue through the Fed's regularly scheduled meetings in March and May. And then SVB and Signature Bank happened. With that, the second front of the war opened: Systemic risk.
April 6, 2023
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ౠWe're all on the same team with emission regulations
🌺I don’t love CARB setting its own regulations in any capacity; if we’re going to clean up the trucking industry, we should do it as a nation.
March 23, 2023
California trucking image
🌠Get outside the box to find solutions to industry issues
🅘Commercial trucking is great at thinking outside the box. So why not apply that same creativity to filling empty jobs?
March 16, 2023
Wrenches and sockets.
🅰Why you should implement digital self-service technologies
🎐In order to stay competitive and meet the expectations of your customers, you must implement digital self-service solutions that provide convenient, accessible, and efficient information to your customers.
March 15, 2023
Truck driver shopping online in cab
What's up for 2023?
🤡We have seen some easing in parts shortages from our monthly surveys with fleets and parts distributors, but the easing is from record levels, and where we are now would be a record level if not for the recent past. It’s all relative.
February 23, 2023
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ꦐFour steps for distributors to grow their online sales
𓂃The most significant way to grow your online sales is to ease the process of doing business with you.
February 8, 2023
Customer online showing the options to purchase product
What I took home from HDAW – and you can too
𒅌If you’re going to invest your time and money into a four-day business conference, you absolutely need to take something out of it to make your business stronger. I had two main takeaways — both of which I believe are valuable for you.
February 1, 2023
Team of workers laughing in service shop
Aftermarket: Where do we stand?
💧As we start the last month of the year, there are signs that 2023 will be more challenging from an economic standpoint. We have not had a recession in 2022, our opinion, but signs are pointing towards one in mid-2023 or at least a slowdown in the economy.
December 6, 2022
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♍Seven time-saving reasons to enable digital self-service
ℱGenAlpha COO Kris Harrington shares seven reasons why parts operations should invest in digital tools to improve customer service and strengthen employee productivity.
November 28, 2022
Warehouse employees using a computer
💛The answers to your toughest business challenges may be hidden in your own data
ওAutoPower Founder and President Mike Mallory says for parts distributors to be more data-driven and competitive in this digital age, businesses must better utilize the capabilities within their DMS to unleash the power of the data the systems hold.
November 14, 2022
Man holding tablet and evaluating data
How truck recalls can influence DOT policies
💜Benjamin Franklin once famously said, “There are two things in life that are unavoidable — death and taxes.” If Ben was around today, he surely would have added vehicle recalls to the list.
November 9, 2022
Highway truck inspection
💯Understanding millennials will help you retain them
🌺“No generation has been written about more than the Millennials but I think often people over-exaggerate the differences between them [and prior generations],” said David Coletto, Abacus Data CEO, speaking this month at the 2022 NTDA Convention.
October 25, 2022
Group of Millennial associates in meeting together
ꦓWinterizing your fleet will be different this year
ඣCombining a comprehensive annual plan with sophisticated data analytics and maintenance technology can keep trucks on the road and drivers safe during winter.
October 18, 2022
semi truck driving in the snow
🅰Six tips for improving parts staffing productivity
♔With parts prices on the rise, dealers are being faced with the tough choice to raise prices or reduce margins. In this month's KEA Advisors' editorial, Mark Betzen says through improved department productivity, the stress of that choice can be lessened.
October 11, 2022
Technician looking for a part in storage
ꦏThree reasons why distributors should start their digital journey
🐈One of the biggest lessons is that organizations must be more agile and can respond quickly to changes. Digital investment helps to create that agility and allows for new growth.
September 21, 2022
Man looking at computer
Three steps to right-size your parts inventory
🐻One of a dealer's largest investments is its parts inventory. And dealers want their investment to provide returns. KEA Advisors says proper stewardship of a parts inventory investment should lead to returns measured in at least three ways:
September 19, 2022
Shot of parts inventory hallway
ꦫWill a maturing EV market impact insurance costs for fleets?
🍸What happens when fleets begin replacing diesel power units with electric equivalents carrying an upfront value estimated at two to three times greater?
September 1, 2022
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Learn how to move your used trucks faster
With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.
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