Service and repair

A recap of the busy 2023 HD Repair Forum
๐ŸŒ Few events on trucking's annual calendar have a clearer focus than the HD Repair Forum.
May 16, 2023
Insurance photo panel discussion
๐”‰Decisiv introduces revenue calculators for shops, fleets
โœ…Decisiv introduced Thursday new tools for service providers and fleets to accurately calculate the revenue potential from streamlining maintenance operations and improving control over commercial vehicle service processes.
May 4, 2023
Decisiv SRM tool
๐“กUpdated: Maintenance know-how to help stay ahead of inspectors
๐“ฐFrom tires and brakes to air and emissions systems, we've compiled this comprehensive collection of truck maintenance coverage in Overdrive to help keep your rig passing inspections and hauling strong.
February 14, 2020
Shop Work Mechanic Engine 633db512c4c2a
Best practices for insurance claim photos
โ™ŠFiling, evaluating and approving an insurance claim can be a major bottleneck during a truck repair. Insurance professionals say too many garages struggle to submit photos that can quickly confirm a vehicleโ€™s damage and move claims forward.
April 19, 2023
Insurance photo panel discussion
OEM support growing for Heavy Duty Repair Forum
๐’€ฐThe HD Repair Forum (HDRF) announces OEM engagement continues to grow at the annual conference, now in its sixth year.
March 31, 2023
HD Repair Forum
๐Ÿ”ฏStick to what you know: Wiring diagrams complex as the trucks they document
๐’ƒExperts explain truck wiring diagrams, say they're best left to the professionals.
March 29, 2023
A black and white wiring diagram from Volvo.
Pluss launches comprehensive mobile service app
๊ง‚Pluss Software introduces Pluss Mobile Service, a cutting-edge Android application tailored for mobile trucks and technicians working within the heavy-duty truck repair sector.
March 25, 2023
Pluss Mobile Service
How to replace a universal joint on a heavy truck
๐Ÿ”œWhen replacing a universal joint, experts note the importance of following manufacturer guidance, using proper tools and post-service inspection and lubrication as essential for ensuring a universal joint achieves its maximum life cycle.
March 18, 2023
Replacing a universal joint on a heavy truck
Noregon beefs up off-highway capabilities
๐ŸƒNoregon has completed its first 2023 update for JPRO,. Noregon says one of the major additions in this update is the significant increase in coverage for off-highway construction vehicles and equipment.
March 14, 2023
Technician using JPRO professional
๐Ÿ…˜KEA Advisors holding webinar regarding shop workflow
๐Ÿ”ฏKEA Advisors is hosting a webinar with Decisiv on Wednesday that will tackle service communication levels and how shops can improve their communication processes.
March 13, 2023
Technician working on wheel end and tire
When and how to replace leaf springs
๐•ดLeaf springs may often be overlooked in visual inspections, experts say. Here's how to know when you should be looking for a new one.
March 6, 2023
A leaf spring installed on a truck.
Volvo announces new Volvo Blue maintenance plan
โœจโ€œThis is really a comprehensive, white-glove service,โ€ says Mike Furst, Volvo's director of contract services and leasing technology solutions. โ€œAll of this is reinforcing the uptime promised.โ€
February 28, 2023
A blue Volvo tractor trailer with a graphic illustrating connectivity to dealerships and more.
Mack unveils Premium Service Contract program
๐ŸŒ„Mack Trucks showcased its next step toward improving customer uptime Tuesday at ATA's Technology & Maintenance Council (TMC) Annual Meeting and Expo in Orlando, introducing a comprehensive Mack Premium Service Contracts offering.
February 28, 2023
Mack premium service contracts
๊ฆ†HD Repair Forum announces more speakers for 2023 event
๐†The HD Repair Forum is gearing up for one of its largest events in the programโ€™s history. Registration totals are nearing event record highs and organizers are thrilled about the educational program they've developed for collision and body shop attendees.
February 27, 2023
HD Repair Forum logo
Kenworth names 2023 Service Council
โ™‘The Service Council works with Kenworth to support customer experience throughout the dealer network in the U.S. and Canada, primarily through the Kenworth PremierCare program.
February 17, 2023
The red-and-white Kenworth logo
๐ŸŒžDaimler, Uptake pair up for predictive maintenance service
๐ŸŒž"Our agreement with DTNA will provide our customers and partners with even more data-driven insights to ensure fleets are fully operational, safe and reliable," says Kayne Grau, CEO of Uptake.
February 16, 2023
A white Class 8 truck on a tarmac.
Bergey's now certified Mack, Volvo EV dealer
๊ง’"One of Bergey's core values is a commitment to continuous improvement, and we wanted our sales and service teams to be ready to guide our customers as they look to start that next step in fleet sustainability," says Mark Brown, Bergey's VP of service.
January 26, 2023
A Mack LR fully electric garbage truck.
HD Repair Forum finalizes 2023 event program
๐’ƒOrganizers of the 2023 Heavy Duty Repair Forum have finalized the educational sessions, topics and issues it will cover at this year's conference in Fort Worth, Texas.
January 25, 2023
HD Repair Forum logo
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